Privacy statement Regie-Emotieve Therapie Version: September 6, 2018 About Regie-Emotieve Therapy Regie - emotive therapy is a VOF Practice and postal address: Boskant 3, Bladel info@regie-emotievetherapie.nl www.regie-emotievetherapie.nl For introduction Per 25 May 2018 the AVG entered into force. This has an impact on the practice of Regie - Emotieve Therapie and on the method of collecting and storing personal data before, during and after the therapy process. That is why I am happy to explain my privacy policy. The AVG is part of the new European Privacy Act General Data Protection Regulation (GDPR). This contains the foundations for the processing of your personal data. In addition to the AVG, I am bound by the Medical Treatment Agreement Act (WGBO) and the Health Care Complaints and Disputes Act (WKKGZ). In my analysis & register processing personal data I have laid down on the basis of which laws and articles and for which specific purpose I collect data. This can be requested as a background document. I have tried to keep it as short as possible here. The most important thing is that I treat your data with the greatest possible care at all steps in my work process. In this privacy statement you can read which data I collect or process, how long I keep it and what I do to protect it. 1. When visiting my website When visiting my website no data is collected. 2. Contact form website & first telephone contact It is important to be able to inform you about the care offered, rates and quality. This obligation arises from the WKKGZ. That is why I collect the information below. · First and last name. · E-mail address. · Telephone number. 3. During therapy Based on the law, I am obliged to create a file regarding the treatment of the client. In addition, this data means that I can draw up a treatment plan and implement it. To process the data below, I ask for your permission through a consent form. For the processing of personal data of persons younger than 16 years old, I ask for permission from the parents or guardian (s). Intake form personal data · First name and surname. · Address. · Postcode and place of residence · Telephone number (landline and mobile). · Date of birth and place of birth. · Sex. · e-mail address. · Health insurer. · Name, address, place of residence, telephone number, eMail address of general practitioner. · Name, address, city, telephone number and client relationship of first contact person. Notes sessions The notes contain important elements for me to be able to draw up the treatment plan. Particular of this are the special personal data. Data processed here are: · Current family composition. · Family composition of parental home. · Medication and other medical data and diagnoses that are important for the treatment. · Information about physical and psychological complaints. · Data of an emotional nature. · Data about life experiences. · Information about religion, race, sexual orientation. · Sound recordings of the sessions. · Contact person: name and telephone number. · Psychiatrist: name, address, telephone number and email address. · Other practitioners: name, address, telephone number and email address. During the therapy sessions See previous point. 4. Information security policy The protection of your data is an important issue. That is why Regie - Emotieve Therapie takes a number of measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. In my Analysis & Register Processing Personal Data it is recorded on which measures have been taken. 5. Incidents I am legally obliged to register incidents. The registered incidents are also collected, processed and stored with the greatest possible care. 6. Sharing with third parties I only share (special) personal data with your written permission with, for example, another practitioner. I publish client experiences on social media / my website. If you indicate that I can publish your full name for this, I will ask for your permission in writing. In other cases I use a pseudonym, your initials or your first name and your age. In these cases, oral consent is sufficient. Afterwards you can always choose to have your data made anonymous or to have it deleted. I will respond to your request as soon as possible and at the latest within 4 weeks. With companies that process your data on my behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. This is not the case at present. Regie - Emotieve Therapie does not sell your data to third parties and will only provide this with your written permission if this is necessary for the implementation of my agreement with you or to comply with a legal obligation. The sharing of information for the purpose of research into the operation of and customer satisfaction with regard to Emotional Therapy is only done with your written permission. 7. Retention periods Control - Emotional Therapy does not store your personal data any longer than is necessary to achieve the purposes for which your data are collected in order to comply with legal obligations. The obligations are mentioned in the analysis document. 8. Codes of conduct I am bound by various codes of conduct. In the Analysis & Register Processing of Personal Data I explain which codes of conduct I am offered. 9. Your rights According to the AVG you have the following rights: · Right to the personal data that I collect. · Right to rectification of your personal data. · Right to delete your data (oblivion). · Right to limit processing. · Right to data portability. · Right to object to automated decisions. · Right to object in the event of a legitimate interest. · No right of objection with permission. · Right to withdraw consent at any time for processing based on consent. If you want to exercise one of these rights, I would like to ask you to mail a copy of your proof of identity with the request to: alex.ariaens@itsdreamtime.nl. Make your passport photo, MRZ (machine readable zone), passport number and citizen service number (BSN) black in the copy. I will respond to your request as quickly as possible, but in any case within 4 weeks. 10. Complaints If you have a complaint about the way I process or have processed your data, please contact me first via the contact details listed on the first page of this privacy statement. If we cannot work it out together, you have the right to submit a complaint to the Dutch Data Protection Authority. 11. No permission If you do not give permission for the processing of personal data, Emotional Therapy cannot take place via Regie - Emotieve Therapie. 12. Changes to Control - Emotive Therapy has the right and obligation to change this privacy statement. We therefore recommend that you regularly consult the privacy statement.